Internal Grievances and Complaints

Employees or individual served and their designees filing formal complaints should submit in writing to the Executive Director, the nature of their complaint. You will receive a written response of the outcome within five (5) business days of the receipt of your written claim. Synergy Recovery Center administration will impartially and prudently apply due diligence in investigating all internal and external complaints. If necessary, secondary impartial consultants may be employed to assist with the investigation.

Synergy Recovery Center will not subject residents who make complaints or have complaints submitted on their behalf to any reprisals, interruptions of care, or discriminatory or adverse treatment due to complaint filing.

Letters may be submitted to:
Synergy Recovery Center
Attn.: Executive Director
3955 S. Farm Road 223
Rogersville, MO 65742

Joint Commission Accreditation and Complaint Information

To file a complaint with the Joint Commission Accreditation use one of the following options:

E-mail:
complaint@jointcommission.org

Fax:
630-792-5636

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Get in touch

Synergy Recovery Center is a private women’s residential recovery home offering a unique treatment experience to the women it serves.

You’ve taken the first step, now let us help you. The admission process is simple and confidential. Send us an email or give us a call.

Paige TuckExecutive Director
417-812-4440
ptuck@synergyrecoverycenter.com
Ann KoettingClinical Director
417-812-4440
akoetting@synergyrecoverycenter.com